ARC DIGITECH MECHANICAL
• Ideation, Design & Prototyping
We believe building people-first cities starts with providing reliable alternatives to cars. Each new city we partner with expands a growing network of people who rely on our shared, sustainable electric vehicles to replace cars for short trips.
We design our vehicle hardware with that reliability in mind. As one of the few micromobility providers to design its scooters and bikes in-house, and the only provider with hardware informed by 250+ million rides in more than 200 cities around the world, our outlook is unique and our data unparalleled.
• Hardware Built For Reliability
We believe building people-first cities starts with providing reliable alternatives to cars. Each new city we partner with expands a growing network of people who rely on our shared, sustainable electric vehicles to replace cars for short trips.
Reliability is the core of our service. It encompasses everything from our work to give riders complete confidence they’ll get where they need to go safely and on time, to our operations teams focused on ensuring vehicles are fully-charged when and where riders need them most. We know that without providing reliable transportation, we’ll never realize our mission of a future for cities that prioritize people over cars.
We design our vehicle hardware with that reliability in mind. As one of the few micromobility providers to design its scooters and bikes in-house, and the only provider with hardware informed by 250+ million rides in more than 200 cities around the world, our outlook is unique and our data unparalleled.
The product development journey consists of four major steps: ideation, design, prototyping and production.
To start, our hardware team works to understand rider and city needs and assesses their feedback. Through on-the-ground research, data and trend analysis, interviews, and our own personal experience, we gather input from riders and cities all over the world about what features and functions will enhance the core experience of interacting . We aim to answer questions such as “How can we make our vehicles more sustainable and longer lasting?” and “How can we make the vehicles more robust to improve rider experience?” As soon as we zero in on a solution, our hardware team starts designing and prototyping creative ways to achieve our goals, while considering various audiences, including riders, cities, non-riders, and our operations team.
After many rounds of design, critique and prototype testing, we select the best solution and continue its development until it stands up to our high reliability standards.
As early as the design stage, we start to think about how to test the vehicle. Once we have the vehicles built, we perform vigorous testing (automated as well as ride testing) to ensure the safety and reliability of our product.
